Friday, January 9, 2009

How to handle bad Boss?


Do a reality check on yourself

The first solution in handling a bad boss is an honest analysis of your actions and behavior. Are you a good subordinate? Have you been handling yourself and your job well? If you aren’t’ then perhaps it is not your boss who is the problem but you. Please also remember that all bosses have their own ways to do work and like it or not, it is the subordinates who will have to adapt to their ways. They will be quite reluctant to adapt to yours.

Formal Communication
Regardless of what type of boss you have, an important option you have is to communicate formally with them. Sometimes they may not be aware of their behavior and the aim of the communication process is to let him see your side of the work equation. In the formal meeting, make sure that you talk of the specific behavior in question and tell him how it makes you feel. Leave your emotions at the door, but be prepared for your boss to have an emotional reaction.

Do not make generalized statements like, “you are always nasty” or “everyone in the office does not like the way you manage”. Soften your comments and avoid defensiveness by allowing your boss to save face. Praise him if needed initially (obviously he must have his strengths too), so that his defenses may be lowered. When talking about the problem, use statements like "You may not be aware . . ." or "You may not realize . . .". It’s possible that your boss is unaware of his/her actions, and this meeting could be very positive for all involved. At the same time, you may realize that you might have made many assumptions about his style of management which may not necessarily be right.

Formal communication may not necessarily solve the problem, but at least you will be sure your boss has been informed of your views, feelings and frustrations. There is no guarantee of success, however, and you need to be aware that your Malaysian boss from a cultural perspective might misinterpret your ‘confrontation’ as pushy or aggressive behavior. This might lead to an escalation of your conflict with him.

Informal Communication
Most of the time, the recommended action with a bad boss is to take him or her to lunch or a drink after work to discuss the problem in a non-confrontational way. This type of informal encounter will serve to overcome the problem better as the non-work environment may lessen the tension and thus make it more amicable for a more fruitful discussion. Always thank him for taking the time to have the discussion and impress upon him that your only interest in this discussion is to have a more healthy working relationship.

Ganging Up
This might seem to be an unorthodox solution, but it has its strengths. If several people from the same department voice similar views or frustrations, then there is a chance that the head of department might take heed. This voicing of opinions can take place individually or else at a meeting where everyone is present. If it is the latter, then it has to be handled sensitively, as you do not want to create the impression that there is a mutiny in the department. At the same time, be aware of the fact that there may be some people in the department who might try to gain political mileage out of this situation by being the odd one out of the ‘gang’ to gain favor. The good thing about ‘ganging up’ is that it is very difficult for a boss to take the situation lightly as the number of messengers is high, and all carry the same message. Do not however expect the boss to change immediately.

Ask for a Transfer or Resign
If none of these strategies work, then you have two choices. If you really love your job because you are learning a lot and you like the people you're working with, then you will just have to ‘bite the bullet’ and accept your boss as best you can. Or, if all else fails, ask to be transferred to another department or finally simply hand in your resignation letter. Only you know your own worth, and if you don't feel respected and motivated then just move on. This is a difficult course of action, but one that you must always have as an option. Remember however that the other side may not necessarily be ‘greener’.

Conclusion
Managing ‘bad’ bosses is a very difficult and sensitive exercise. Always remember that finding a perfect boss/employee match is almost impossible. There will always be grounds for conflict in any working relationship. You have to try to work on each other's flaws and strong points to complement your work methods. The onus is on you as the subordinate to adapt to your boss’s style of management.

A final piece of advice and that is, when dealing with bad bosses the worst thing you can do is simply to do nothing, hoping the problems will get resolved. No job, boss, or company is worth losing your health, sanity, or self-esteem. If you can’t find a way to resolve these issues and your boss simply will never change his behavior, then you should immediately start looking for a new job, within or outside the organization. But before you do this, please do carry out an objective performance appraisal on yourself. It might change your mind

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